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| IT Support Engineer |
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$30,000 to $35,000 + Full Benefits
London
This is a fantastic opportunity for you, an experienced Support Engineer to join a leading organisation in London. You will be responsible for all aspects of support for hardware, software and networking. It is essential you have good experience of a Windows environment, and recent hands-on experience with Linux - preferably with Red Hat.
Your day to day and key responsibilities will include:-
-Maintain hosted server environments to ensure 24/7 operation. Liaising with our hosting partners, where necessary, to fix any problems;
-Perform the installation of software within the hosted environment as and when software is released in to the testing, staging and live environments.
-Implement disaster recovery plans / software rollback for these hosted environments.
-Raise purchase orders for I.T equipment, working with our suppliers for the most competitive prices;
-Maintain the company wide I.T infrastructure, identifying and resolving problems with both hardware and software configurations;
-Identify and resolve hardware and software issues with end-user Desktop PCs, Laptops and Apple Macintosh computers.
-Execute the company backup plan, ensuring backup schedules run according to plan and tapes are archived appropriately on a daily, weekly and monthly basis.
-Perform the reinstallation of Operating Systems and installation of off-the-shelf software on end-user computers.
-Update company asset and software registers, performing audits where necessary and providing reports to the Head of I.T;
-Liaise with other business units to identify software and hardware requirements.
In order to be successful in your application, you should have
*A degree level qualification in computer science / software engineering.
*Microsoft certification will also be highly regarded but not essential.
*At least 3 years of recent hands-on experience with the following Microsoft Technologies: Windows Server, Active Directory, Group Policy, Exchange (OWA and OA), IIS and Sharepoint Services.
*At least 2 years of recent hands-on experience with Linux preferably with Red Hat Enterprise Linux.
*At least 2 years of experience supporting Microsoft Office, Visio, Project, and Outlook.
*At least 2 year of experience supporting Windows Vista and Windows XP.
*Experience of the following software packages: Symantec Backup Exec, Apache, Subversion and Mantis
*Experience of working with Firewalls, DSL, VPN tunnels, TCP/IP over Ethernet, RDP, DNS and DHCP.
*Exposure to Apple Mac OS X.
*The ability to communicate in a clear and concise manner.
*Excellent written skills.
*Strong analytical skills.
*Strong problem solving skills.
*Strong commercial, negotiation skills.
*Able to work under pressure and to meet deadlines.
This is an outstanding opportunity and will suit an experienced support engineer, Systems Engineer or hands on Systems Analyst. If you have the skills we are looking for, and are confident that you can handle all eventualities, please send your CV to me today.
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